Social Media 

Most businesses build their online presence through their social media. About 3.96 million people use social media in the world today. Social media has redefined the eCommerce world by being a tool through which businesses put themselves out there.

Many companies are now on social media, and the number keeps increasing by the day from small to large eCommerce businesses.

Apart from owning a website as a business, there is also a chance of using social media. As people use social media to connect with their friends, companies also use social media to communicate with people. 

Mobile Commerce 

Ecommerce is increasingly becoming mobile commerce, and the world is binging on it. You shop right with your phone in your hands without having to step out of your home or comfort.

Mobile commerce is spreading like wildfire and becoming unstoppable. You can do a lot of business conduct through your phone, such as mobile money transfer, product display, product overview, among others. 

Money Processor 

The money processor is another good way in which eCommerce has been redefined.

Businesses make use of money processor platforms such as Paystack, Flutterwave, mobile money transfer, and others to make business transactions online. Most payments are now made over the internet via these platforms. It has indeed shaped eCommerce and added positive impacts to it. 

Application Software 

Most businesses have built websites, and others have application software for their businesses. They also include customer support add ons or bots to help customers navigate the site or app.

This software is fast becoming a trend, and it is permeating the eCommerce world in 2021. It also makes things easy for their customers or new users.